When will
my cover start?
Your cover will start as soon as your enrolment certificate has been countersigned
and dated by your Administration Officer or Personnel Officer.
Examples of the documents you need, including the full Terms and Conditions, are
available in the 'How
to enrol?' section of this website.
How do I change my cover?
You may change your cover at any time by completing another enrolment certificate
with your new requirements and taking this to your Administration or Personnel
Officer.
You may wish to review and update your cover periodically to ensure it remains
adequate for your needs.
What happens if an exclusion period
is declared?
An exclusion period may be declared in the event of an identifiable threat of
armed conflict involving the deployment of 2,000 or more United Kingdom service
personnel. During this period any new enrolment certificates or any increase in
the number of units of
cover cannot be accepted. All insurance taken out before the start date of an
exclusion period continues unaltered.
A full explanation of the exclusion period
can be found in the 'Terms
and Conditions' document.
How do I make
a claim?
You should contact the PAX Customer Service Centre as
soon as you think you may have
a claim under the Plan.
Your statement of demands and needs
If you are a serving member of
HM Regular Armed Forces, or
NRPS or FTR staff, you should consider joining the Personal Accident section of
the PAX Personal Accident and Optional
Life Insurance Plan, if you wish
or need to obtain financial support in the event of an accidental bodily injury
causing death, permanent disability, specified fractures, specified burns, or
hospitalisation as an inpatient.
You should consider the Optional Life Insurance extension, if you wish or need
to obtain financial support in the event of death by natural causes.
The administrators and providers
of the PAX Personal Accident and Optional Life Insurance Plan do
not provide advice on the
suitability of this product for
your individual circumstances.
Your understanding and
acceptance of this is confirmed when you complete and sign the enrolment certificate.
Status of Insurers
PAX Personal Accident Insurance (including Personal Liability) is provided by AIG Europe (UK) Limited (FSA register number is 401591)
and underwritten by New Hampshire Insurance Company (FSA register number is 202272). AIG Europe (UK) Limited is an appointed
representative of New Hampshire Insurance Company, which is authorised and regulated by the Financial Services Authority. New Hampshire
Insurance Company is a member of the Association of British Insurers.
The PAX Optional Life Insurance extension is provided by AIG Europe (UK) Limited and underwritten by American Life Insurance Company
(FSA register number is 139417 - incorporated in the USA as a Limited Company). AIG Europe (UK) Limited is an appointed representative
of American Life Insurance Company, which is authorised and regulated by the Financial Services Authority.
AIG Europe (UK) Limited, New Hampshire Insurance Company and American Life Insurance Company are all member companies of American International Group, Inc. (AIG), one of the world's largest international insurance and financial services organisations.
PAX Legal Protection Insurance is underwritten by Brit Insurance Limited (FSA register number is 202898), a subsidiary of Brit Holdings plc
who is authorised and regulated by the Financial Services Authority and is a member of the Association of British Insurers.
