Realtime website analytics

Travel Insurance Claims

For customers who have a new or renewed policy from 31st May 2009 onwards*.

If you need to make a claim on your Travel policy you must register any claim with Cega Travel Claims within 31 days of your trip ending. Full details of how to make a claim are shown on your policy.

To make a claim please take the following action:

  1. Download the claim form according to the type of claim from the selection provided on this page


  2. Complete the claim form including a description of your claim and send with any attachments to:
    Cega Travel Claims
    PO Box 127
    Chichester, West Sussex, PO18 8WA
    (quoting reference PAX 09/10 in all correspondence)
  3. alternatively,

  4. Telephone Cega Travel Claims on +44(0)1243 621225
  5. or

  6. email paxclaims@cegagroup.com

*For all other customers, please refer to your policy wording on how to make a claim.

PAX Insurance is part of Aon Limited, which is authorised and regulated by the Financial Services Authority in respect of insurance mediation activities only. It is also a member of the Services Insurance and Investment Advisory Panel (SIIAP).PAX Insurance, 8 Devonshire Square, London EC2M 4PL. Registered No. 210725. VAT Registration No. 480 8401 48. Some links on this website may redirect you to third party sites. Aon is not responsible for this content. Telephone calls are recorded and may be monitored.5506PXWEB.10.31.05.2009